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Eduqas Level 1/2 Hospitality and Catering (5409) · Spec 1.1.1

Types of provider

Read the notes, then try the questions. Each one is marked the moment you press Check, and shows the right answer and why.

Key ideas

  • Every provider can be sorted with two questions. Does it aim to make a profit? Does it offer somewhere to sleep overnight?
  • Commercial providers aim to make a profit, such as hotels, restaurants, cafes and takeaways. Non-commercial providers serve a particular group, often subsidised or at cost, such as school canteens, hospitals and care homes.
  • Residential providers offer accommodation, such as hotels, cruise ships, hospital wards and boarding schools. Non-residential providers serve food and drink only, with no beds.
  • Put the two answers together and you get four groups. A hotel is commercial and residential. A restaurant is commercial and non-residential. A hospital is non-commercial and residential. A school canteen is non-commercial and non-residential.

Key terms

Commercial
Aims to make a profit.
Non-commercial
Serves a particular group, often subsidised or at cost, rather than aiming for profit.
Residential
Offers somewhere to sleep overnight.
Non-residential
Serves food and drink only, with no beds.
Subsidised
Partly paid for by someone else, so the food costs the customer less.
En-suite
A private bathroom joined to a hotel bedroom.

Common mistakes

  • Calling a school canteen residential because pupils are there all day. Residential means people sleep there, not that they stay a long time.
  • Mixing up the two pairs of words. Profit decides commercial or non-commercial. Beds decide residential or non-residential.
  • Saying a hospital is non-residential because it is not a hotel. Patients stay on the wards overnight, so it is residential.

Exam tip

When a question asks you to classify a provider, give both parts, such as 'commercial and residential', and use the clue from the question: does it say it aims to make a profit, and do customers stay overnight?

Free practice questions

7 questions, 14 marks. Answer, then press Check. The marking guide explains how the marks are worked out. Nothing is saved.

  1. Question 1 · Multiple choice[1 mark]

    Which pair of words describes a hotel?

  2. Question 2 · True or false[1 mark]

    True or false: pupils eating in a school canteen makes it a residential provider.

  3. Question 3 · Fill the gaps[1 mark]

    A provider that aims to make a profit is called a ___ provider.

    Word bank: non-commercial · residential · subsidised · commercial

  4. Question 4 · Matching[4 marks]

    Match each term to its meaning.

  5. Question 5 · Sort into groups[4 marks]

    Sort each provider into commercial or non-commercial.

    School canteen

    Boutique hotel

    Pizza takeaway

    Hospital kitchen

  6. Question 6 · Choose more than one[2 marks]

    Which TWO of these are residential providers?

    Choose 2.

  7. Question 7 · Put in order[1 mark]

    Put these stages of a guest's hotel stay in the order they happen.

    Use the arrows to put these in the right order, first at the top.

    1. 1Guest checks in at reception
    2. 2Guest sleeps in the bedroom
    3. 3Guest pays and checks out
    4. 4Guest eats breakfast in the dining room